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Shop Policies

Last updated on October 17, 2016

Welcome to Stone Blessings, the infusion of natural stone & precious metals into a designer jewelry line inspired by the Spirit that connects us all. Being in alignment with Mother Nature, we give back by re-purposing & recycling as much metal as possible, while supporting many local charities with the proceeds of her work. Each handmade jewelry piece comes individually named and includes the gemstone meanings with the blessings of the piece.

Payment

My Guarantee to you: I want you to be thrilled with your purchase, feel satisfied that you received high quality pieces, and know that you own original artisan jewelry. Therefore, I stand behind my work. I focus on putting out only the best quality workmanship and using the best quality materials, but mistakes do happen and things -occasionally- go wrong ;D So, if for any reason, you are not happy with your jewelry purchase, please contact me and I’ll either repair, replace, exchange, or refund your purchase.

Procedure

Upon receiving your electronic order from the website, we will send a confirmation email to you regarding delivery status. Pending credit card authorization, in stock items will be shipped within 48 hours.

Due to the handcrafted nature of the jewelry and limited production of this company, some pieces may not be available for immediate shipment. In this case we will notify you as soon as possible to an expected delivery date.

Payment

We accept Visa, MasterCard and Discover Card via the website, telephone (512.461.7019) and secure invoice on request.
Checks and Money Orders may be sent to the following address. There may be up to a 10 day hold on shipping after your check is deposited. There is a $35 fee for returned checks.
Stone Blessings
P.O. Box 201419
Austin, Tx 78720

Prices will increase outside of the continental U.S. Please email us at cristy [!at] stoneblessings.com for a shipping rate quote. Overseas recipients are responsible for any customs fees incurred; however, we will do our best to ensure proper paperwork for customs.

In case of damage during shipping, please contact the service provider immediately and keep all original packaging in order to make an insurance claim.

Gifts, Packaging & Gift Certificates

All pieces are packaged in a small box with a ribbon or bag, depending on the piece. Special gift wrap is available for an additional cost of $5 – and it will look fantastic!
Gift certificates are available in any amount. Please email or call for more information.

Accuracy & Color Representation

Subtle variations in stone color, detail and finish are possible due to the handcrafted nature of the jewelry. Please note we have done our best to represent the colors of the stones and the jewelry designs on this site, but we cannot accommodate for slight variations in computer monitor color adjustments.

Shipping

We ship USPS Priority so your pieces are automatically insured and have tracking information so you know when they will be at your door.

Refunds and Exchanges

Refund policy ~

Order Cancellation Policy

Orders may be cancelled within 48 hours of placement. Otherwise if the order has been shipped it is considered a completed sale.